Effectiveness date: April 2024
General
These Terms of Service explain the conditions and rules for downloading and using the application: CleanGenius(hereinafter referred to as the "Application"), which is owned and operated by Shenzhen Xiongxiong Digital Technology Co., Ltd., a private company. The contact email is [email protected] (hereinafter referred to as "this/our company"), "we", "our"). This application is not affiliated with any other platform or third party.
Downloading and/or using the Application attributes user status to the person accessing the Application and means that you have read and fully understood the contents of these Terms of Service and that you fully accept these Terms of Service (hereinafter referred to as the "Terms of Service" ) User", "you", "your"). Therefore, if you do not agree to these Terms of Service, please do not engage in any of the above actions.
The Company reserves the right to update these Terms of Service at any time in accordance with new legislative and/or legal requirements and/or business needs or interests without prior notice to the User. Therefore, we recommend that users regularly review the applicable Terms of Service.
The Company reserves the right to suspend, block or cancel a User's access to the Application if the User violates any part of these Terms of Service.
Any judicial decision invalidating in whole or in part any provision of these Terms of Service will not affect the validity of the other provisions.
For any questions or issues related to these Terms of Service, please contact us by email at [email protected].
About the App's Functionalities
The app provides users with a smart cleaning tool for personal, non-commercial use, enabling them to free up device storage space by deleting duplicate or similar or even obscure content, including their calendar events and duplicate contacts, etc. Information management, consolidation Similar contacts, etc. In addition, it also provides users with the ability to compress photos and videos, and provides charging animation content to users. Please note that before deleting any content, this application will ask you to confirm the deletion of the content to avoid accidentally deleting the content and avoid regrets later.
To do this, keep in mind that some features of the app work offline, so an internet connection is not necessarily required. This feature increases security when using the application.
Please note that the Company reserves the right to update features and/or functionality of the Application at any time. Please see the "Updates" section of these Terms of Service.
Application access and use
The application is available for IOS operating systems and devices. The User may download and/or use the Application provided that the User is at least 14 years of age and/or is an adult in accordance with the laws and regulations of the country in which the User is located. /her country of birth or residence.
Downloading and/or accessing the app is free, but users will need to pay if they wish to use the "Smart Clean" feature (which is a premium service). The user must select and pay based on one of the options provided. Please see the "Advanced Services Subscription and Payment" section of these Terms of Service.
Within the app itself, users will always be informed which features are free and which are paid. Among them, the free functions will be a determined number: (i) daily deletion of photos and/or videos; (ii) daily deletion and/or merging of contacts; (iii) daily deletion of events.
If the User decides to pay for a subscription plan regarding Premium Services in order to have unlimited access to the Smart Cleaning feature and the free features mentioned above, the User will automatically be granted customer status (hereinafter referred to as "Customer"). "customer"). This status implies full acceptance of the current terms of service, in particular compliance with our service options or the cost of subscribing to premium services. For more information, check out our Costs section.
We do our best to ensure that the application is always available to users and maintain a secure, error-free environment. However, we cannot guarantee that maintenance of the Application will be free from interruptions, delays, errors or omissions due to external causes beyond our reasonable control.
We do not specify that the application will be available worldwide. We may restrict access to the Application and/or certain features or functionality to users from specific geographic locations at any time. Access to the Application from unauthorized locations is entirely at the user's risk and responsibility.
Data protection
Personal data collected for the purpose of providing the services offered through the Application, as well as personal data obtained through your interaction with the Application, will be processed in accordance with our Privacy Policy.
Likewise, the User is informed that the appropriate technical and organizational measures have been adopted by the Company in order to guarantee the confidentiality, integrity, availability, and security of the personal data that is processed.
Updates
The company is committed to ensuring that the application is as useful and efficient as possible. Therefore, the Company reserves the right to make changes to the Application and the Company may add, modify or remove features and/or functionality at any time and for any reason, which the User accepts when installing the Application. Regardless, users will be notified via the same app when such changes are made. We will never charge you for an Application or its services without you clearly stating the fees you are paying.
If a new version of the Application is released or new features and/or functionality are added, we may ask you to update the Application on your electronic device. Likewise, we may present (and invite them to read) a new updated version of these Terms of Service to users before using a new version of the App. By using the new version of the Application, Users expressly declare that they have read, understood and accepted the new Terms of Service as indicated.
User Commitment (Code of Conduct)
By using this application, the user agrees to (including but not limited to):
- Do not impersonate someone else on behalf of a third party (unless you have their express written permission);
- Not use information in the Application for illegal, deceptive or fraudulent activities, or for illegal or unauthorized purposes;
- Not take any action that interferes with or prevents the proper functioning and/or may affect the availability, security and/or integrity of the Application;
- You may not insert and/or execute expressions, commands or code that directly or indirectly interfere with, manipulate and/or damage any element of the Application, in particular its source code. Likewise, User agrees not to reverse engineer the software to discover the source code of the Application and/or scrape or extract technical data from our Application;
- You may not use this application on behalf of third parties or for commercial purposes.
- Your license to download, access and use the Application and/or any of his/her rights or obligations under these Terms of Service may not be transferred without the express written consent of the Company.
- Not infringe the Company's intellectual property rights, which includes, but is not limited to, use, modification, creation of derivative works, transfer (by sale, resale, license, sublicense, download or otherwise), copy, distribution, display or disclosure of the Site's Any content without the prior written authorization of the Company.
- Do not infringe the intellectual property or other rights (trademark, trade secrets, etc.) of the Company or third parties.
- Not to perform reverse engineering, decompile, disassemble or any other illegal act, including circumventing, disabling or otherwise interfering with the security-related features of the Application, or even including the Application into other third-party services or websites for use It is available through frames or mirrors;
The company does not make any guarantees about the behavior of users and assumes no responsibility. The User is solely responsible for his/her actions before the Company and/or third parties and for damages caused by inappropriate conduct.
The Company reserves the right to block or eliminate a User's access to the Application due to the conduct described above and any other breach of good faith or damage to the rights of third parties and/or violation of applicable laws and regulations of the Application and/or the Company.
In addition, the Company may revoke a User's access to the Application at any time at its sole discretion without stating the reasons behind its decision.
Subscription to Premium Services and Payment
As mentioned earlier, users can use the application without paying any fees or incurring any charges. However, Users may choose to use paid features and/or functionality provided by the Application, which are referred to as "Premium Services". If the user decides to avail them, before visiting the checkout payment page and confirming said payment, a pop-up will be displayed showing them a breakdown of the payment details of the selected subscription plan.
Please note that the above pop-ups may also appear multiple times, including but not limited to when a user first accesses the application, or when clicking on professional banners in different parts of the application. app.
Having said that, the payment for the selected subscription plan will be charged to the debit/credit card associated with their Apple user account. Please note that if users change settings in their Apple account, the cost of notifications may vary depending on the country/region selected. Each country has its own fees. In any case, we will send the customer a confirmation email containing their payment details. Additionally, customers can check the charges on their invoices.
Additionally, multiple subscription plans can be invoiced: weekly, monthly or annually, depending on the user's free choice. Please keep in mind that the above subscription plans may vary based on business interests without prior notice. Under no circumstances will such changes have a negative impact on customers. Please note that some subscription plans will charge an initial trial fee and this information will be displayed to the user before proceeding with the purchase of a subscription plan. In this sense, if users do not cancel their subscription plan before the end of the initial trial period, they will automatically be charged for the services provided.
In addition, please note that the Company also reserves the right to change the cost of the Subscription Plans and their corresponding initial trial fees and duration at any time, without prior notice to Users and/or Customers, based on business objectives, strategies and interests.
If the user does not cancel, the premium service selected by the user will automatically renew at the end of the service period (to avoid incurring charges, the user must cancel at least 24 hours before the end date of the current service period). The renewal period is the same. Please note that depending on your operating system, uninstalling the app without first canceling the subscription may not cancel the selected subscription. Please see the "Cancellation and Refund Policy" section of these Terms of Service.
Premium Service Fees may be updated from time to time and are effective immediately upon posting on the Application. The updated fees are not retroactive and therefore will not affect customers who paid for their plans prior to the update.
Please note that if a user decides to cancel his/her premium subscription plan, he/she can still use the free features of the app. Additionally, he/she will still have access to premium service features until the end of that period. For this reason, keep in mind that deleting the app directly from your device does not mean deactivating the premium service subscription plan.
Refund Policy
Refund requests will be handled exclusively by Apple in accordance with its own rules and regulations. If Apple does not approve the user's refund request, they acknowledge that the services provided by our company are final and non-refundable. Therefore, the Company will not provide refunds for the discontinuation of use of services that users have subscribed to.
For one thing, generally speaking, uninstalling an application does not automatically stop selected premium services. To cancel a subscription, users should visit the App Store directly or an iOS phone or tablet and select the Subscriptions section from the menu, click the Cancel Subscription button and follow the on-screen instructions.
On the other hand, if the user wishes to discontinue the selected premium service option and, if appropriate, file a refund request, you should contact Apple Support. Please note that managing user refund requests is the sole responsibility of Apple, as they are the only ones responsible for approving or denying refunds and handling refund requests during this process. Additionally, they will determine the period within which users receive refunds upon approval based on their own policies, so the company does not assume any liability in this regard.
For more information about filing a refund request with Apple, please review the following link: https://support.apple.com/en-us/HT204084.
Technical means to correct errors
If Users and/or Customers discover an error, or that the Personal Data or any information they have provided is inaccurate, incorrect or incomplete, they must correct it by directly accessing their Apple User Account.
Likewise, customers must contact Apple directly if they discover that the merchant of record has incorrectly charged fees for selected service options or premium services on their bank statements.
intellectual property
The application itself and all elements contained in the application, whether text, articles, descriptions, trademarks, images, graphics, sounds, videos, brands, logos, copyrights, database rights, interactive features or any other elements, its structure and The design, the selection and presentation of the content and elements contained therein, as well as the software required for its operation, access and use are the property of the Company or of the Company's partners who have submitted the appropriate license to us. All elements of this application are protected by intellectual property rights that users must respect. This is clearly stated via a copyright statement on the homepage of the application website.
In no event does the downloading and/or use of the Application transfer the Company’s intellectual property rights to the User. Users are granted a worldwide, limited, non-exclusive, non-transferable, non-sublicensable, revocable license only to access and use the Application for their own personal use. However, such license does not entitle the user to the following rights, and the user should not attempt to:
- Copy, reproduce, distribute, publicly transmit or display, transform, modify or generally exploit any protected elements of the Application for commercial purposes in any way without the prior written consent of the Company or consent for non-commercial purposes. You may not, and therefore shall not attempt to extract, the source code of the Application. Any of the foregoing conduct is expressly and completely prohibited and will result in the termination of the license granted to the user.
- Use the features and functionality provided by the Application for any purpose other than as set forth in these Terms of Service.
- Insert and/or execute expressions, commands or code that directly or indirectly interfere with, manipulate and/or damage any element of the Application, in particular its source code.
In addition, please note that the Company retains all intellectual property rights not expressly identified in these Terms of Service that belong to us under current applicable laws and regulations.
If our intellectual property rights are violated, the Company reserves the right to take any and all necessary legal action, including compensation for direct and indirect damages, that will be deemed appropriate to best defend our legal rights and interests. property.
Disclaimer
The Company uses its best efforts to ensure the availability and safe use of the Application. However, the downloading and/or use of the Application may be immediately interrupted due to maintenance tasks and/or the uploading of updates to its features and/or functionality. In addition, we cannot guarantee that the maintenance of the application will not be interrupted, delayed, errors or omissions due to reasons beyond our control, nor can we guarantee damage that may be caused by third parties due to illegal intrusions beyond our control. The Application is therefore provided "as is" without warranty of any kind, either express or implied, including but not limited to warranties of fitness for a particular purpose; downloading and/or use of the Application is therefore at the user's own risk and responsibility bear.
Accordingly, neither the Company nor its partners, suppliers, employees or representatives are responsible for any errors or omissions on the Application or if users or third parties use the content and information provided on the Application for illegal purposes and/or for any Cause damage to the reputation, rights or legitimate interests of third parties or the company.
Likewise, the Company does not assume any liability in the following circumstances:
- This website is accessed by users who are under the age of fourteen (14) or who have not reached the legal age required by the laws and regulations of their country of birth or residence. It is the responsibility of the parent and/or legal guardian to exercise adequate control over the mobile phone and/or activities or Internet usage of their dependent child or minor.
- The User provides the personal data of a third party without the third party’s prior written consent. If this occurs, the Company's liability is limited to the erasure of the improperly received information and personal data from its information systems.
- Users share content through the application that does not belong to them, but belongs to a third party, is protected by corresponding intellectual property rights, and the user has not obtained authorization for its use. They are solely responsible for such violations.
- The user deletes the content of his/her device, having previously carefully checked and voluntarily agreed to it, even from its cloud service. Under no circumstances will the Company be liable or obligated to return lost content due to user negligence or error.
- Users share content through the Application that they do not own, or that contains third party personal data and/or information. They are solely responsible for obtaining the consent of the above-mentioned third parties and disclosing the above-mentioned information.
- Content that third parties may provide through our Applications, such as links that may redirect users to third-party websites or advertisements, as they are subject to the respective third-party privacy policies and terms of use. With this in mind, if the user freely decides to use the application, they do so at their own risk. For more information about working with third parties, we encourage you to review their privacy policies.
- Content uploaded to the app and subsequently shared may not be used for commercial purposes. Users are solely responsible for content created using the Application and its use outside the Application.
- The User violates his/her undertaking and/or any other provisions set out in these Terms of Service.
Drawing rights
By downloading and subscribing to the Application, you acknowledge and accept that its content/services will be immediately available to you and therefore the user's (consumer's) right of withdrawal recognized by applicable law does not apply.
Applicable law and jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of Spain currently applicable. Any action arising out of or relating to these Terms of Service shall be brought exclusively before a court or arbitral tribunal located in Spain, and you hereby consent and submit to the personal jurisdiction of such courts or tribunals for the purpose of litigating any such action. Either mediate or proceed.
If a dispute or disagreement arises between a User and the Company regarding these Terms of Service, the parties agree to submit the dispute to binding arbitration. The parties voluntarily and expressly waive any other jurisdiction that may be enjoyed by the competent courts and tribunals of Barcelona, Spain, under principles of private international law.
The Company's failure to exercise any right provided for or derived from these Terms of Service shall not under any circumstances be construed as a waiver of such right, unless expressly waived by the Company in writing or as provided for by Company law. Take action in accordance with current applicable laws or regulations.
Company Title: Shenzhen Xioxiong Digital Technology Co., Ltd.
Address: Room 21-B, Building 1, Zhangge Central City, No. 52, Tangqian West District, Zhangge Community, Fucheng Street, Longhua District, Shenzhen City
E-mail: [email protected]